If you are trying to activate OBS Version 4.0 and receive an error message, this quick guide should help us gauge where the root of the issue is and how best to resolve this for you.
Error Contacting Registration Service. An error occurred while sending the request.
Are you receiving a message similar to the above one when trying to register the latest On-Bottom Stability Software Version 4.0? If, so we offer the following quick check to verify the root of the issue:
Begin by opening an internet browser, and type https://elm.evoleap.com and press enter…
- If you are unable to reach the page, the domain/web address is blocked and marked as unsafe or unknown by your company’s security measures.
- An approval of either the software program or the website listed may be need from your IT Department
- If you are able to reach the site via a web browser, there is likely a proxy server issue or an IT prohibition on outbound signals from application layers.
- Please open a ticket with our Service Desk and we will resolve as we can.
Here is a link to our Service Desk.
https://technicaltoolboxes.atlassian.net/servicedesk/customer/portals